Shipping Policy
Shipping Policy
At BuyLaa, we aim to ensure fast, reliable, and transparent delivery of your orders across Pakistan. We partner with trusted courier services such as Leopard Courier, TCS and Pakistan Post to get your products to your doorstep as quickly and safely as possible.
📦 Delivery Timelines
We typically process and dispatch orders within 24 hours of confirmation (excluding Sundays and public holidays). Below is a general guide to delivery timelines:
|
Delivery Region |
Estimated Delivery Time |
|
Karachi (Same City) |
1–2 working days |
|
Major Cities |
2–4 working days |
|
Remote/Rural Areas |
3–6 working days |
Orders placed before 5:00 PM PKT on working days are usually processed the same day. Orders after the cut-off time will be processed on the next working day.
🚚 Delivery Options
- Standard Delivery (Nationwide): Available across Pakistan with doorstep delivery.
- Cash on Delivery (COD): Available in most areas. For remote or high-value orders, advance payment may be required.
- Express Delivery: For urgent delivery needs, please contact us prior to placing your order to confirm availability and charges.
- Weekend Deliveries: Not guaranteed. Most couriers operate Monday–Saturday only.
💸 Delivery Charges
|
Order Value |
Delivery Fee |
|
PKR 5,000 or above |
Free Delivery |
|
Below PKR 5,000 |
Standard Charges (calculated at checkout) |
🛑 Delivery Delays
While we strive to meet estimated delivery times, delays can occasionally occur due to:
- Courier operational issues
- Extreme weather conditions
- Public holidays or strikes
- Incomplete or incorrect shipping information
If your order is delayed beyond the estimated timeframe, please contact our support team.
📦 Missing Items
If you believe an item is missing from your delivery:
- Confirm that all parcels associated with your order have been received.
- Use the tracking numbers provided to check shipment status.
- If you're still missing something, please contact us immediately for assistance.
📅 Same-Day Dispatch Cut-Off Time
- Orders placed before 5:00 PM PKT (Monday to Saturday) are usually dispatched same day.
- Orders placed after 5:00 PM will be processed and shipped the next working day.
If you need urgent delivery or would like to schedule a delivery for a specific date, please get in touch with our Sales Team before placing your order.
📞 Contact Us
Have questions about your shipment? We’re here to help!
BuyLaa
📍 Office # 905, 9th Floor, Uni Centre
I.I. Chundrigar Road, Karachi, Sindh, Pakistan
📧 Email: support@buylaa.com
📞 Phone: +92 213 2400579
📱 WhatsApp: +92 314 8045090
🕐 Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM
